They ask which fixtures are unusable, whether water is visible at ground level, and how long the blockage has been complete rather than slow.
Galway, Co. Galway · Drain Unblocking
Callout triage for complete blockages in Galway: start here.
A complete blockage that stops use of a toilet, sink or drain may need urgent professional attention.
Local problem contextGalway, Co. Galway
Galway, Co. Galway
What to know about emergency callout triage for complete blockages.
The enquiry should distinguish a single-fixture blockage from a possible main-line problem and record the symptoms, location and any visible overflow. Availability and attendance are confirmed by a provider.
Tell us what you need →Stop using the affected fixtures, and describe the urgency and any visible overflow when you make contact.
For any suspected public-sewer issue, contact Uisce Éireann rather than assuming a private provider is responsible.